As Chief Executive Officer of The Hong Kong Institute of Bankers (HKIB), Ms Carrie Leung is responsible for driving the ongoing development of competency and professional standards among local banking practitioners.
Prior to joining HKIB, Ms Leung was Head of Service Quality and Training at Standard Chartered Bank (Hong Kong) where she acquired extensive experience in building total quality excellence. Under her leadership, the bank obtained several highly regarded industry awards for their quality training and customer service.
Ms Leung is extensively involved in the areas of education and human capital development of the local banking and financial industry. She actively participates in the development of the Hong Kong Banking Qualifications Framework (QF) which sets the highest standards for the industry, and was the convener of the Publicity & Promotion Subcommittee of the QF.
Ms Leung is also an active member of numerous government committees and public organisations, including the Hong Kong Council for Accreditation of Academic and Vocational Qualifications (HKCAAVQ) and the People Management Committee of The Hong Kong Management Association (HKMA).
Ms Leung was one of the recipients of the Most Extraordinary Women in Finance Award 2009 from Benchmark Magazine. She was awarded the Medal of Honour (MH) by the Government of the Hong Kong Special Administrative Region in 2018.