To apply for a position, please submit your application with a comprehensive resume, contact information, employment history, current salary, expected salary and a recent passport sized photograph. You may mail your application to the address below, or email to the email address below.

Contact Details

Address

Finance Accreditation Agency
12-1 Level 12 Tower 3 Avenue 7
The Horizon Ph2, Bangsar South
No.8, Jalan Kerinchi,
59200 Kuala Lumpur.
[+] view map

Telephone

+603-2788 1212

Fax

+603-2788 1200

Email

careers@faa.org.my

Positions Available

Position
Manager / Senior Manager (Human Resources) Detail

Manager / Senior Manager (Human Resources)

Responsibilities

  • Provide a full range of HR consulting services and problem solving including employee relations, compensation and rewards, organisational design and development, talent acquisition and performance management.  Help to drive organisational performance by driving core business objectives.
  • Ensure effective execution of the organization’s recruitment strategy, including establishment and maintenance of relationship with external recruiters, understanding hiring managers’ needs, creating job description, interviewing, and have ownership on new employee’s induction programme.
  • Conduct annual manpower planning – identifying the organisation’s requirements for both current and future needs, establishing a demand gap and providing strategies to overcome the gap.
  • Builds a high –performance team by delivering programmes and facilitating performance goal setting and talent reviews task and connecting it with rewards system.
  • To establish and develop a dialogue and relationship with senior management/heads to understand the key performance issues and associated people requirements to meet both current and future organisational challenges.
  • Generate periodic reports to maintain and update the agency’s competencies at all levels and ensure the effective usage and utilisation of competencies
  • Work closely with management and employees to improve work relationships, build morale, increase productivity and retention.
  • Ensure Human Resources matters are handled fairly and consistently in line with legal and agency requirements.
  • Identify training needs for business units and individual needs.
  • Participate in evaluation and monitoring of success of training programmes.  Follow-up to ensure training objectives are met.

Qualifications

  • Master’s degree/Post Graduate in Human Resources or other related field
  • Minimum 10 years’ relevant HR experience and resolution of complex employee relation issues, preferably in multi-cultural / international working environment.
  • Excellent consulting skills
  • Strong conflict management, interpersonal ad negotiation skills
  • Excellent written and spoken level of English, essential
  • Develop strong trusting relationships in order to gain support and achieve results.
  • Effectively envision, develop and implement new strategies to address competitive, complex business issues.
  • Ability to understand issues domestically and internationally and communicate effectively with clients.
  • Be flexible, self-directed, motivated and available to interact with employees at all levels
  • Take initiate to identify and anticipate client needs and make recommendations for implementation.
  • Highly IT literate with advanced knowledge of Word, Excel, Powerpoint essential
Manager / Senior Manager (Competency) Detail

Manager / Senior Manager (Competency)

Responsibilities

  • Subject matter expert in the design, development and implementation of competencies in line with business requirements and global best practices to facilitate FAA Individual Accreditation (FDA).
  • Manages human capital development projects such as competency development and assessment.
  • Develop competency development policies, procedures as well as competency assessment tools and methods.
  • Facilitate engagements with subject matter experts and financial services industry to obtain buy-in.
  • Designs and develops, adult learning methodologies and structured techniques.
  • Facilitates learning and training programmes in an effective manner using FAA’s standards and methodologies.
  • Evaluates and enhances training and learning initiatives to ensure that objectives are met.
  • Reviews learning and training initiatives regularly for continuous improvement and enhancement.
  • Participates in and contributes to any projects or endeavours undertaken by the Corporate Development Division.
  • Analyses and provides reports and recommendations which will enhance and/or supplement the organisation’s key initiatives.

Qualifications

  • Master’s degree/Post Graduate in related field.
  • Certification in professional training and/or quality assurance is an added advantage.
  • Minimum 10 years’ relevant Competency work experience, with at least 5 years in senior management level.
  • Excellent strategic, lateral thinking, planning, analytical and problem-solving skills.
  • Excellent communication and leadership skills with the ability to effectively convey complex information at all levels in a team environment.
  • Develop effective relationships both internally and externally, especially with multiple stakeholders, clients and staff at all levels.
  • Manage multiple projects, priorities, meeting deadlines and work effectively in a collaborative setting.
  • Highly organised and meticulous with the ability to analyse and recommend improvements proactively and effectively.
  • Independence, resourcefulness and an attitude of teamwork and service.
Manager / Senior Manager (Instructional Designer) Detail

Manager / Senior Manager (Instructional Designer)

Responsibilities

  • Work closely with the Chief Development Officer and Head, Corporate Development to design and develop learning programmes and specific instructional materials for programmes that support the organisation’s mandate
  • Designs and develop solutions for clients in relation with talent development and its related modalities
  • Designs, develops and evaluates learning outcomes of training programmes
  • Works with and guides team members and contributes to the development and/or review of new products, products enhancements and product redesign for the clients and/or organization
  • Works with subject matter expert in crafting and designing learning content and training manuals and other educational materials.
  • Designs and develops product specific learning policies and guidelines.
  • Enhances learning contents and initiatives to ensure that objective are met.
  • Conducts research in related areas
  • Manages and coordinates, or support projects as assigned to achieve intended objectives.
  • Keeps abreast with latest technologies, trends, practices in learning and Talent Development.
  • Any other task or responsibilities as assigned by the chief Executive Officer and immediate supervisor.

Qualifications

  • Master’s Degree/Post Graduate in Instructional Design/Education or any related field.
  • Minimum 10 years’ experience in Instructional design and development (multiple delivery methodologies: onsite classroom delivery, virtual web conferencing and online courses is preferred.)
  • Broad knowledge in training/facilitation
  • Advance knowledge of Adult Learning principles and online teaching/learning methods
  • Proficient in using Microsoft Office application for presentation and reporting
  • Optional: Experience and working knowledge of at least one rapid development tool (e.g. Articulate, Storyline, Adobe Captivate).
Manager / Senior Manager (Corporate Relations) Detail

Manager / Senior Manager (Corporate Relations)

Responsibilities

  • Work with CDO to define and develop the long-term strategic goals for Business Development, in line with FAA’s overall strategy.
  • Identifies new business opportunities for FAA and builds relationships with potential clients within relevant markets.
  • Develops and implements strategic sales plans and forecasts to achieve corporate objectives for products and services
  • Propose solutions to meet clients’ needs and requirements without compromising FAA’s standards and practices.
  • Creates negotiates and closes accreditation and quality assurance related initiatives
  • Analyses the progress of revenue-generation goals and make recommendations for adjustments/interventions as required.
  • Develops partnerships and collaborations that will enable FAA to enter markets more easily.
  • Ensures sales performance is in line with the organization’s growth objectives.
  • Feeds into lead nurturing strategy.
  • Effectively communicates the value proposition through proposals and presentations.
  • Understands category-specific landscapes and trends
  • Coaches, mentors and develops employees, including overseeing new employee onboarding and providing career development planning opportunities.
  • Fosters a spirit of teamwork and unity among department members that allows for disagreement over ideas, conflict and expeditious conflict resolution, and the appreciation of diversity as well as cohesiveness, supportiveness, and working effectively together to enable each employee and the department to succeed.
  • Leads employees to meet the organization's expectations for productivity, quality, and goal accomplishment.

Qualifications

  • Master’s Degree/Post Graduate in Business/Finance/Economics or any related field
  • Minimum 5 years’ Corporate Relations experience in FSI International Industry
  • Strong business acumen, with excellent interpersonal, communication and presentation skills.
  • Ability to work well under pressure and to tight deadlines
  • Proven track record of reaching sales goals.
  • Strong leadership ability with customers and associates.
  • Consultative selling abilities and excellent interpersonal skills.
  • Ability to create innovative business solutions that drive value and create growth.
  • Must be proactive and passionate with a dedication to industry leadership.
Executive / Senior Executive (Corporate Relations) Detail

Executive / Senior Executive (Corporate Relations)

Responsibilities

  • Contributes to the long-term strategic goals for Corporate Relations, in line with FAA's overall strategy.
  • Identifies new business opportunities for FAA.
  • Builds relationships with potential clients within relevant markets.
  • Proposes solutions to meet clients' needs and requirements without compromising FAA's standards and practices.
  • Creates, negotiates and closes accreditation and quality assurance related initiatives.
  • Guides clients into the accreditation process.
  • Monitors the progress of revenue-generation goals.
  • Ensures sales performance is in line with the organisation's growth objectives.
  • Provides advice on the issues and objections from potential clients.
  • Feeds into lead nurturing strategy.
  • Effectively communicates the value proposition through proposals and presentations.
  • Assists in the development of proposals.
  • Constantly updates and maintains the CRM database.
  • Participates actively in divisional activities.
  • Highlights potential issues and seek resolution from Heads of Division and/or Unit.

Qualifications

  • Degree in Business/Finance/Economics
  • Minimum 5 years' experience in related discipline
  • Strong business acumen, with excellent interpersonal, communication and presentation skills.
  • Ability to travel as needed.
  • Ability to work well under pressure and to tight deadlines
  • Proven track record of reaching sales goals.
  • Strong leadership ability with customers and associates.
  • Consultative selling abilities and excellent interpersonal skills.
  • Ability to work collaboratively with colleagues and staff to create a result driven, team oriented environment.
  • Ability to create innovative business solutions that drive value and create growth.
  • Must be proactive and passionate with a dedication to industry leadership.
  • Capacity to assume more significant executive responsibilities over time.

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